Dear Valued Customer,
The next era of business applications is being transformed by generative AI. Users will increasingly expect their CRM applications to include AI powered expertise. AI is also increasing the accessibility of low-code development, helping non-technical users bring their ideas to life.
We, Microsoft and Yokogawa Votiva Solutions (YVS – as a Global Gold and first-tier cloud Microsoft Dynamics Partner) are pleased to invite you to a half-day seminar “Turbocharge Every Line Of Your Business With Microsoft Dynamics 365 Copilot” to investigate into the new era of AI driven applications that automate the daily mundane tasks in organizations while improving customer experience, employee empowerment and operational efficiency.
Join us to learn how Microsoft is pioneering a new era of innovation with the introduction of Dynamics 365 Copilot to help revolutionize the customer experience.
- Help your sellers focus on ROI and strengthen customer relationships with AI assistance in Dynamics 365 Sales—the first CRM to offer next-generation AI for sellers.
- Generate content during conversations and draft customer replies. Dynamics 365 Customer Service resolves issues faster, handle cases more efficiently, and automate time-consuming
tasks with AI.
- Copilot in Dynamics 365 Customer Insights and Dynamics 365 Marketing empowers marketers to simplify their workflow in data exploration, audience segmentation and content creation.
| GUEST SPEAKER | MODERATOR |
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Mr. Poc Ma, IT Director Asia De Heus Asia |
Mr. Duc Nguyen, Commercial Director Yokogawa Votiva Solutions Co., Ltd |
OUR PARTNER
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WHO SHOULD ATTEND? Business Decision Markers, CEO, CFO, CMO, CIO/ IT Directors, Sales & Marketing Directors, Customer Service Directors, Digital Directors.
The seminar is free of charge, please register by 19th Sep 2023.
If you have any questions, please contact us directly on: event@votivasoft.com
“Turbocharge Every Line Of Your Business With Dynamics 365 Copilot”
Date: Thursday, 21 September 2023 | Time: 09.00 am – 11.30 am | Language: English
Location: Microsoft Office (HCM) 12Fl, President Place, 93 Nguyen Du, Dist. 1, HCMC.
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AGENDA |
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08:30 – 09:00 |
Welcoming and Reception |
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09:00 – 09:10 |
Opening Remarks – Microsoft and YVS Leadership |
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09:10 – 09:20 |
Microsoft’s Connected Sales and Marketing Transformation Ms. Ashiki Dyonisius – BDM, Int’l Market, YVS |
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09:20 – 09:35 |
Elevate Customer Experiences Demo Ms. Lan Le – CRM Consultant, YVS |
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09:35 – 09:50 |
Innovate Customer Service Ms. Khuong Dang – Presales Consultant/YVS |
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09:50 – 10:05 |
Leading AI Business Transformation Mr. Khoa Dang – Partner Tech Lead, Microsoft |
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10:05 – 10:20 |
Tea-break |
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10:20 – 10:50 |
Panel Discussion: Experience of maximizing Value Adds to Customer Services (Mr. Lam Le, Chairman of RSM Vietnam, and other leaders from the leading professional services) Moderated by Mr. Duc C. Nguyen, Commercial Director, YVS |
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10:50 – 11:00 |
Q&A |
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11:00 – 11:30 |
Reception and Networking |
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