Retail & Distribution

Deliver more relevant, differentiated customer engagements at the point of consideration with detailed audience intelligence.

• Insights to predict customer intent
• Real-time, AI-orchestrated journeys
• Intelligent search and discovery
• Content-driven commerce

Allow customers to purchase whenever, wherever, and on whatever channel with seamlessly connected purchasing options.

• Connected business-to-consumer and business-to-business e-commerce
• Omnichannel commerce experiences
• Retail store management
• Pricing and promotions
• Call center sales

Gain customers for life with intuitive and responsive tools to exceed every expectation.

• 360-degree view of customers for connected experiences
• Loyalty and retention programs
• Seamless cross-channel product returns
• Intuitive customer service
• Real-time order tracking

Build a single source of truth for your business to plan and deliver value with real-time insights and a connected infrastructure.

• Real-time inventory visibility
• Product information management
• Inventory allocation and replenishment
• Categorization, assortment planning, and catalog support

Empower employees, remove redundancy, and bring relevant insights to your team when it matters.

• Retail store operations
• Robust omnichannel sales and performance analytics
• Finance and payment management
• Account protection, plus fraud and loss prevention
• Computer vision to optimize your space with analytics, and alerts

Give customers more choices while driving down affiliated costs around product fulfillment.

• Contactless shopping capabilities
• Buy online, pickup or return in store
• Intelligent order management
• Advanced warehouse management