Power Virtual Agents

Power Virtual Agents is a cloud-based solution from Microsoft designed to empower anyone within your organization, without requiring coding expertise, to create intelligent chatbots. These chatbots can conversationally engage with users on various topics, improving customer service, employee support, or automating repetitive tasks.

No-Code Bot Creation: Empowers anyone to design custom bots without the need for AI specialists or developers.
Interactive in Real-Time: Bots can engage with users, request additional information, and provide answers to queries.
Microsoft 365 and External Data Integration: Effortlessly connects with Microsoft 365 applications and external data sources to enhance workflows and automate business processes.
Enhanced Customization: Offers extensive customization options using Microsoft Cognitive Services and Azure Bot Framework for more advanced functionalities.
Unified Bot Development Studio: Merges the simplicity of Power Virtual Agents with the sophisticated features of Azure Bot Framework Composer, facilitating collaboration between professional developers and subject matter experts.
AI-Driven Insights: Utilizes AI to provide insights and analytics, improving bot performance and user satisfaction.

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