Retail & Distribution

Enable the future of retail with Dynamics 365 Commerce

Dynamics 365 Commerce is a robust solution which helps you strongly engage with your customers, scale your business fast to meet your agile changes of customer’s demands and the market trends in a digital age.  

Bring more dimensions to every retail experience with an industry-leading combination of capabilities, architecture, and AI (or copilot) that enables you to engage into customer’s journey with confidence and agility.

Agile and meaningful retail made possible

Be at the forefront of retail innovation by easily connecting and unifying rich, customer-centric retail experiences with intelligent, adaptive business solutions. Create more brand advocates and increase conversion by engaging customers and guiding them on journeys they’ll love.

Unified Customer Profile: Create a single view of each customer across all touchpoints, including online purchases, in-store interactions, and loyalty program activity. This allows for targeted marketing campaigns and personalized recommendations.

Order Management System (OMS): Manage orders seamlessly across all channels, with features like centralized fulfillment and real-time inventory visibility. This ensures a smooth experience for customers regardless of where they place their order.

Ecommerce Capabilities: Build and manage robust online stores with features like product content management, promotions, and secure payment processing. Dynamics 365 even offers AI-powered tools to generate product descriptions, saving time and resources.

Dynamics 365 Commerce - Yokogawa Votiva Solutions

Demand Forecasting with AI: Leverage AI and machine learning to predict customer demand with greater accuracy. This helps with optimized inventory planning, reduced stockouts, and improved cash flow.

Warehouse Management System (WMS): Streamline warehouse operations with features like barcode scanning, pick-and-pack functionality, and real-time inventory tracking. This improves efficiency and reduces the risk of errors.

Automated Replenishment: Set automated reorder points for your inventory based on real-time sales data and predicted demand. This ensures you have the right amount of stock on hand to meet customer needs without overstocking.

Mobile Point-of-Sale (POS): Empower employees with mobile POS systems to process sales anywhere on the shop floor, reducing wait times and improving customer service.

Clienteling Tools: Provide store associates with tools to access customer purchase history, preferences, and loyalty points. This allows for personalized recommendations and a more engaging shopping experience.

Inventory Visibility in-Store: Equip store associates with real-time access to inventory data across all locations. This allows them to check stock availability and fulfill customer requests efficiently.

Business Intelligence (BI) Tools: Gain valuable insights into sales trends, customer behavior, and inventory performance through comprehensive reports and dashboards.

Customer Insights: Utilize customer data to understand their buying habits, preferences, and churn rate. This allows for targeted marketing campaigns, improved product assortments, and personalized loyalty programs.

Predictive Analytics: Use advanced analytics to predict future trends and make data-driven decisions about pricing, promotions, and staffing

The platform adheres to security standards and compliance regulations, safeguarding sensitive customer data and financial information.

CUSTOMER STORIES

Explore our customer success stories

Retail & Distribution - Yokogawa Votiva Solutions
News
NKID group successfully achieves the first milestone of its digital transformation journey by going live the Microsoft dynamics 365 – from tini to giant project
NKID group successfully achieves the first milestone of its digital transformation journey by going live the Microsoft dynamics 365 – from tini to giant project
Retail & Distribution - Yokogawa Votiva Solutions
Customer Stories
Centralized true-cloud Dynamics 365 helps meet customers’ satisfaction.
Centralized true-cloud Dynamics 365 helps meet customers’ satisfaction.
Retail & Distribution - Yokogawa Votiva Solutions
Customer Stories
Leading Vietnamese English Training Services Center transforms operations and streamlines finances with cloud solutions
VUS (Vietnam USA Society English Training Services Center) underwent a complete digital transformation to combat a drastic decline in student numbers due to COVID-19.
Retail & Distribution - Yokogawa Votiva Solutions
Customer Stories
De Heus elevates animal feed quality and streamlines operations with Dynamics 365 Finance and Operations
For over a century, De Heus, a global animal feed producer, has been at the forefront of sustainable and healthy animal nutrition.

Why Yokogawa Votiva Solutions?

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14
Locations Worldwide
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16
Years Established in APAC
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400
Microsoft Dynamics Experts
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500
Microsoft Dynamics Implementations

Other Industries

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Manufacture a more resilient future by driving innovation, optimizing operations, and deepening customer relationships.
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Microsoft Dynamics business solutions are designed for service industries, combining project management, resource management, communication, and business solutions tailored to your organizational needs to help reduce costs and increase customer satisfaction.

INSIGHTS

Empower your decisions

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Tackle cloud migration projects and unlock the business insights needed to adapt faster, work smarter, and perform better with Yokogawa Votiva Solutions.
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When your business and productivity applications work as one, it brings your people together and helps them to be more productive.
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The right CRM technology can empower your sales team to track customer interactions, build better relationships, and collaborate in person or remotely. Knowing the right features to look for when evaluating software to identify the CRM that will enable these improvements is essential.
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